The standard promotes the adoption of a process approach emphasizing the requirements, added value, process performance and effectiveness, and continual improvement through objective measurements, aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements, furthermore.
Consistently provide products and services that meet customers and applicable statutory and regulatory requirements, make decisions and take actions based on evidence, balanced with experience, and intuition, likewise, according to the standard, quality and performance.
You encourage any organization, regardless of size, industry or type to participate. In summary, when done correctly, an organization will find that the outputs from one process will have to be the inputs to the next process, and for a process to operate effectively it needs to have the correct outputs from the previous process.
Its focus is on defining the primary business practices required to produce and distributes services of organization and also products by the use of management system of quality, and.
For the defined scope of the quality management system, your organization should apply all requirements of the, extent of control will depend upon whether externally provided services and products are. Coupled with, only what your organization purchases and uses after that to realize the product, should be included under the purchase control.
Statutory requirement (of any kind) has the same scale as any customer or regulatory requirements. More than that, some organizations have implemented systems that are built on principles, policies and procedures.
Want to check how your ISO 9001 Processes are performing? You don’t know what you don’t know. Find out with our ISO 9001 Self Assessment Toolkit: